I don’t understand how a customer, me, can be very clear about the service I need and your employees can miss the clarity of the request. I needed brakes and ask for a brake check, I needed 2 tires and called a day ahead. Was told tires would be delivered Sat ,8/13.i had to wait for my...
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Ask if they could change snow tire to summer they said yes bring it in Got there around 9:00am they asked if I wanted to stay while they do it said no Ill pick it up in the afternoon what time will it be ready we will definitely have it done by 3:00pm I said fine see...
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I made an appointment online for 10am Saturday. (note, the order confirmation states “please bring your vehicle at the appointed time”). Upon arrival we were told there were several vehicles ahead of us. So I called home and had someone come and pick me up….#1…
We dropped the car off on Saturday because the front left tire was low so they fixed it for $27 and then this morning we went to take the car out the tire was low again so we brought it back in asking them to replace it. They plugged it again and then we went to pick...
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I went to the port Chester location and I heard the n word about a good ten times. There were several arguments in front of me. They said that they did an alignment to my car and I find out that they never did it my car almost crashed several time on the highway with my 7...
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Office - completely missed. Initially promises to deliver the product the next day, because the product is in stock, but then call and announce that the product is out of stock, but will appear in a few days, etc. It takes 2 weeks... No product.
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