We're very sorry to hear that you've had issues getting in contact with someone to service your spa. After talking to our Customer Service Supervisor, we have been informed that Joe has been out to service your spa and that it is now repaired. Thank you for…
Hi Eric. Thank you for reaching out about this. After talking to our Customer Service team, it sounds like they've already reached out to you and explained that there doesn't seem to be anything defective with your spa. With that being said, we do appreciate…
Hi Nick. Thanks for reaching out about this. I believe our Customer Service supervisor has reached out to both you and the servicer at this point to discuss getting this issue resolved. Typically, you shouldn’t have to replace a breaker because it tripped a couple…
Hi Tamara. Thanks for your feedback. After receiving this review our Customer Service Supervisor, Justin, reached out to both you and your dealer. As I’m sure he mentioned, your spa was finished here at the factory on 2/24 and should be delivered within a few days….
We have owned our Master Spa for 14 years! 14 years of enjoyment and carefree maintenance, It was a great spa.Our Master Spa has had a lot of use over the 14 years. When we first bought the spa, our children were teenagers. Our son played high school football and…
