More Contact Info

Toll-Free Number:

(833) 724-3577

Customer Service:

New York, NY

(917) 983-5403

(614) 464-5000

Fraud:

(888) 999-8037

Fax:

614-719-0143

Other Info

Other Info (opening hours):

Other Location:

40 west 55th street

New York, NY 10019

5918 West Courtyard Dr

Suite 100,

Austin, Texas 78730

100 State Auto Boulevard,

Nashville, TN 37072

12900 N Meridian St, Ste. 205,

Carmel, Indiana 46032

175 S 3rd St,

Columbus, Ohio 43215

670 Morrison Rd, Ste. 100,

Columbus, Ohio 43230

4 North Park Drive,

Suite 100,

Hunt Valley, MD 21030

1300 Woodland Ave,

Des Moines, Iowa 50309

3600 American Blvd W, Ste. 700,

Minneapolis, Minnesota 55431

107 Flynn Dr, Ste. 100,

Milbank, South Dakota 57252

Company Address

State Auto

518 E. Broad Street

Columbus,

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Complaints & Reviews — State Auto Insurance

2 Mar, 2021

CLAIM NON PROCESSING

ONE OF THEIR INSUREDS HIT MY SON, WE HAVE CONVERSATIONS WITH THE DRIVER AND HE TOOK RESPONSIBILITY UP TO THE TIME THE CLAIM WAS FILED, THE HE AND THE POLICY OWNER REFUSED TO RESPOND TO THE INS COMPANY. GET THIS THAT IS OK IN THE POLICY THEY CAN NOT RESPOND AND NOT BE HELD ACCOUNTABLE AND THE... Read more➤

Insurance

22 Aug, 2020

Dissatisfaction on roof damage

We had a big hail storm. Four different roofing companies said our roof had damage. 3adjusters later they said we had no damage. We are the only roof among 59 others not to get a new roof. User’s recommendation: Drop them like I am doing.

Insurance

14 Mar, 2020

Need a tow

Can’t get anyone on the phone this is sad what is the roadside assistance number User’s recommendation: Get a 24/7 number that customers can call.

Insurance

26 Jun, 2019

Cheap insurance, terrible customer service and terrible website for consumer use.

I have an agency that I have worked with for a while now when buying insurance. They found State Auto to be the best price so I went with it. They said they were sending the documents to sign and I would receive them in a few minutes of getting off the phone……..Three days later I still... Read more➤

Insurance

30 Mar, 2019