It is very confusing and frustrating trying to navigate through the website to find important information for questions I have about my account such as “why is my insurance policy labeled as inactive when I’ve been making payments ?” Or ” what does it mean when I can’t sign in to my account because there’s already an...
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Hello – My daughter was placed on health connector without our consent and the money was withdrawn with our consent. We called to correct this error and was informed it was resolved. The reps said they saw the cancellation and we corrected the auto withdraw. Yesterday, your company then once again took a withdrawal from my account...
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I am filing a complaint with regards to a refund that I was notified of and did not receive. In the month of July 2017-August 2017 I transitioned from Mass to Texas. During the months listed above I communicated with a Heath connector staff who directed me towards filing for a refund. It is now !/2/17. I...
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Three times i’ve tried using ma health connector website for enrolling in health care and every time theres always stupid glitches in the site that don’t allow me to continue. i’ve had to do applications by paper the old fashion way and spend MONTHS waiting for coverage because of this. By far the worst website i’ve dealt...
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Member ID [protected] I recently applied for the mass health connector and was approved for coverage as of August 1. While collecting unemployment for the month of June I did not know nor was I told that I had to sign up by June 23 in order to be covered for July 1. In any case I...
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Repairs that's what they did! I'm already without a phone for the fourth month and I'll have to wait.. manure pit!
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