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Basically they could not find my account and could not complete my purchase.After trying 3 times and over 1 hour no transaction was made. None of this being the fault on my side.. Have not even received an apology. So very very unhappy about a place I frequented regularly, not any more User’s recommendation: M & S...
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If you want people to buy internationally, please make your shipping policies friendlier! I spent over an hour online trying to make my order fit in that sweet spot where I don’t have to pay import tax, but get free shipping. It’s literally a $5 window to get free shipping without paying duty. Have a look at...
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I have just purchased a Chicken & Vegetable soup carton. There are lots of spring vegetables but only 2 tiny pieces of chicken in the whole carton. Maybe it should be called vegetable with added chicken?? I feel cheated!! Marks & Spencer are not the cheapest by any means which is fine if the quality of product...
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——————————————————————————– I have just had a bad online shopping service from Marks and Spencers. I ordered a gift to be sent to my neice for her birthday on the 21st November. As it was important that it arrived on the day I paid an extra £4.95 for a nominated delivery. The gift was not delivered until the...
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I have just purchased a Chicken & Vegetable soup carton. There are lots of spring vegetables but only 2 tiny pieces of chicken in the whole carton. Maybe it should be called vegetable with added chicken?? I feel cheated!! Marks & Spencer are not the cheapest by any means which is fine if the quality of product...
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Poor service
When calling a phone number, it is not possible to call, the answering machine allows you to choose the topic of the conversation, which I determined that the procedure was abandoned.. When I called for 8 minutes, I heard "wait for connection" and the call is ended. When you call back, it says "line busy" again. To serve people who want to give up is much faster than other advice, but it is not sorted out at all. That is why our country has such long queues for medical services.
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