Poor service
Very poor communication with customers. This product was ordered in this online store. this company to cancel the order. The employee kindly said that it is probably no problem, when the interrogator or I do not have to write any application, or wait for the item and sent back, the answer was no-nothing absolutely do not do, your money will be returned to your account. I was very happy that everything went so well and quickly. The next day I get an sms that the product was delivered to the courier today. I call the consultation phone, tell the situation and ask that I do not understand such sms comes, but my order was canceled. In contrast, I only received the text in an unkind tone, that they do not control sms, the product cannot be stopped, she has already been packed, she will be able to return only when sent. To the questions - why I was not warned yesterday and what I really need to do - go pick up the product and send it back myself, I heard more : "I've already explained to you that we can't stop the product." I also didn't understand what I needed to do, the conversation was already interrupted by an unkind and ridiculous tone, + phone sms signals still sounding in the background, and I sometimes disturbed the employee from some very important correspondence.
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