13 October booked flight from CPT to JNB departing 19:00. Arrive at 17:30 with ample time for boarding and settling in. Only to be told on arrival the flight had changed to 21:00. Whilst gathering information the flight subsequently changed again to 23:00. Now being 5 and a half hours early at a tiny airport we were...
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In January 2019 I booked 2 flights with your airline from George to Johannesburg departing on 29th September at 14:20 hours, arriving in Johannesburg at 16:00 hours. This gave us plenty of time to catch our flight from Johannesburg to Melbourne, Australia via Perth booked that evening with SAA at 21:15 hours In August I paid for...
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Flight JE262 on 29 Sept from DBN to JHB was delayed from 12h10 to 17h10. There was no communication from Mango with regard to this delay nor could we get through to the call center. When I called ACSA DBN I was told Mango agents were told to ignore any calls due to the many delays being...
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To whom it may concern, I've been travelling with Mango numerous times. I am very disappointed at our boarding welcome, and its only in Cape town. This morning we were the only ones which was treated like "you not needed to board . Rev.and Mrs Samuels. The young lady needs to go and learn how to deal...
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Hi On the 2nd October 2019, they refused to allow boarding on flight that was leaving at 9:45 for jhb cause the gate was closed 45mins in advance! I was at the airport checking in luggage at 9:00am. The service consultants did not make any efforts to assist. I have sat in mango planes that was delayed...
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Item mismatch
Terrible service. The sent product does not correspond to any of the specified pictures. Calling the consultation center explained that the product is exactly as in the graphic, but came completely different! When writing [hide] @ 110.shop the only answer was that I can send the product back within 14 days and that's it. Wasting unnecessary time and money.
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