poor quality services
I do not recommend choosing Ecolines for any intercity trip. 1. The company's website, where I bought e-tickets, does not contain information about the need for transit visas, as a result of which I was denied boarding and lost tickets (83 USD) and time. 2. The bus to Warsaw went out with an hour's delay, returning one Ecolines bus from Kiev arrived in Warsaw with a two hour delay. Due to this, I missed the related flight with another Ecolines bus from Warsaw to Cleveland. Due to the company's fault I stayed at -9 C, at night in Warsaw on the street, I was forced to pay for the hotel because the next flight went 6 in the morning. 3. In the case of Ecolines, with the agreement to improve the information on the website and customer service, as well as to reimburse ticket and hotel expenses, but the rejection of the receipt of the receipt, "that the carrier is not responsible for from one bus to another, for non-inclusion in the schedule, for any loss of passengers "so it has no obligation to the passenger. I use Ecolines for the first and last time! Flying gets cheaper and more valuable.
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