Ang bilis nila maningil pero 3 Months na wala pa rin kami katulong. Scam yan. Binabagsakan ako ng phone nung agent nila mabilis lang pag mag babayad ka. Dont trust thank me later. Nawala lang ung 16k ko parang bula BYE BYE. Para kaming ninakawan ng umaga at dilat. Matindi DOLE register daw sila at they claim...
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Poor service, unpleasant communication
On Wednesday 8. 05 I placed an order with a courier to New Zealand (ce840871311ee). The email you received with your order number has been spammed. When I called, I was denied service without a barcode. On Thursday at 9. 05 I gave the courier a package without a bar code, replied that everything was fine. When I called again on Friday afternoon, I was informed that since there was no sticker today, the shipment was not shipped. I wrote a letter of complaint. I called again on Monday to make sure the shipment was sent out, I said yes, but said that it would not be delivered on Monday (13. 05) either. When asked the exact time, answered in 1 to 3 business days. When asked why I was the first time I called, I was told that if ordered on Wednesday, delivered on Friday, there was no comment. Then only the operator announced again that my shipment was sent to Lithuania? And said that the order was entered into the system on Friday, May 10. When I said that I sent the shipment on Thursday, did she systematically repeat to me that the shipment was delivered on Friday and was sent to Lithuania? After the phone conversation, I wrote another complaint. Customer: "I am writing about the same order. Today I contacted the customer service center again and received a message that the shipment has been shipped to New Zealand today, but it is not promised that delivery will be made today. First, the shipment address was Estonia, so I do not have clear where the consignment is located at? Why the system indicates that a consignment gave 10 May, where did it May 9? Why's website indicates that the supply in New Zealand is carried out 2 days after ordering, if the company can not meet such obligations? Guest boyfriend jekaterina : "please specify shipment number? " Customer:" The shipment number is in the 1st E-mail. " customer friend Ekaterina: "We are very sorry for such a misunderstanding. The shipment has been sent to New Zealand by us. Delivery from 1-3 working days. Customer:" In May? Please specify? What should I do with your apology? Please specify exactly when the shipment will be delivered! The shipment was not delivered on time, which is the cause of the problem. Customer friend Ekaterina: "There was a delay. Delivery in 1-3 business days. "
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