Poor service, customer service, scams
I lost my job due to covida, unable to pay my bills for 3 months. When I was scared to get a new job, I contacted my aunt to pay the overdue bills by a certain date. The employee noted, said that the devices do not need to be sent back and I will be able to resume services after payment. On the day I pay the overdue invoice amount, I receive a new invoice. For concluding services and contracts. To my statement that with him the staff did not have such an agreement did not respond. It is as if my complaint has been dealt with and the full amount must also be paid. On request to pay in installments or to renew the contract. Again, no confrontation, can not and everything. Today I have a new bill for the penalty for early termination of the contract. Needless to say, they broke the contract themselves) plus another% penalty for overdue bills that were paid two weeks ago. To my question, then the amount of the 3-month late penalty was not already included in the amount. I answer "yes" and when I ask, why do you send me a new invoice for fines that have been paid, I answer "everything is written in the contract" there is nothing to answer of course, because blatant fraud and withdrawal of money from a person, what, regardless of whether a person wants to pay everything fairly or not. In addition, the person I spoke to was very kind to stop speaking. "Halloo's honor," shame!
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