More Contact Info

Toll-Free Number:

(877) 905-8646

Exclusive U.s. Distributor:

(866) 432-7423

Sales Office:

+44 175 362 1777

Windsor, UK

Fax:

440-238-1680

Company Address

Luminara Worldwide, LLC

10911 Valley View Road

Eden Prairie,

United States

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Complaints & Reviews — Luminara

22 Jan, 2021

I have not heard back from Luminara,

I contacted Luminara as I want to replace a battery cover for my window candle. I emailed and also tried to call. The phone number went to a voice message box that was full so I was unable to leave a message.

Furniture and Decor

7 Jan, 2021

Replace bottom piece on my candle. Part FCC CE

Not taking phone calls and voicemail is full. So I didnt get anywhere. User’s recommendation: Poor.

Furniture and Decor

1 Jan, 2021

2 Candles not working!

Keep going off even in the on position. Will not stay on in timer position. Remotes not working properly.

Furniture and Decor

15 Dec, 2020

Broken on/off switch

I love the Luminara candles but very unhappy with their customer service. I have a white pine cone candle that I can’t turn on. This item is less than a year old. I have emailed twice, no response and the phone number message says the mailbox is full. Any suggestions?

Furniture and Decor

14 Dec, 2020

Second purchase if 2 candles.each time the only one candle worked! I only use them thx giving and Xmas! This shouldn’t hapjj or em ! Purchased both times at Vath and Beyiyound. Thank you Ed Troncellit

Twice I purchased candles and each time they stopped working! Batteries were good! This shouldnt happen as I only use them twice a year! Thank you , Ed Troncelliti 484//431/1133

Furniture and Decor