More Contact Info

Toll-Free Number:

(888) 636-1223

Customer Service:

For Best Buy, Costco, And Macy's Customers

(800) 828-4545

Other Info

Other Info (opening hours):

Phone Hours:

Mon-Fri: 9AM – 5PM EST
Sat-Sun: Closed

Company Address

Lovesac

2 Landmark Square, Suite 300

Stamford,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lovesac , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Lovesac

25 Jan, 2018

Expensive Furniture & Awful Customer Service

On Saturday 1/20 my husband and I made the 2 hour drive to the nearest LoveSac store to our home. We spoke to Casey the store manager at the Sarasota location who was very nice, took time to show us various fabrics, how the “sactional” can be rearranged, explain…

Furniture and Decor

23 Jan, 2018

No Response Customer Service

Just got my sactional, love the quality and the design. configuration options are limited to an extent because of the alignment of the holes. I can live with that. Customer service is terrible. I emailed at least 3 times, and got 1 response with a ticket number, but…

Furniture and Decor

22 Jan, 2018

Resolved: Customer Service Is the Worst – Are These Even Actual Humans, or Bots? Also Their Return Policy Sucks

Update by user Feb 21, 2018 I did finally receive the correct item, the straight side arm cover, so I was able to cover both my seat and side arm and assemble the starter unit and it’s actually quite a nice piece of furniture. Still very expensive, and customer service was very difficult until I…

Furniture and Decor