More Contact Info

Headquarters:

+1 514 287 4800

Headquarters:

+1 514 287 4800

Company Address

LOreal Canada

1500 Boul Robert-Bourassa, Suite 600

Montreal,

Canada

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Complaints & Reviews — LOreal Canada

11 Jun, 2020

Trying to send an email with pictures of a faulty product

IT IS IMPOSSIBLE TO FIND AN EMAIL ADDRESS TO SEND PICTURES AND INFORMATION TO. DO NOT DEAL WITH THIS COMPANY IF YOU EXPECT TO CONTACT THEM IF YOU HAVE A PROBLEM. User’s recommendation: DO NOT DEAL WITH THIS COMPANY.

Cosmetics and Personal Care

26 Apr, 2020

Faulty mascara brush

I love your products but I have been having trouble with your telescopic black carbon mascara brushes. The brush either breaks off or gets extremely loose and it’s almost impossible to use. This has happened to me 3 or 4 times now. I have had to throw the mascara out and buy new ones. Mascara isn’t cheap... Read more➤

Cosmetics and Personal Care

14 Jan, 2020

Loreal hair dye

I purchased loreal paris feria hairdye 20 as i always do for the past few years and this time i developed horrible burns and blisters all over my head!!!

Cosmetics and Personal Care

2 Jan, 2020

Liquid Eyeliner

Although I like the product, I find it gets clumpy fast (even when I add a drop of water to it) and also the twist connection detaches which makes the product unusable. I find for the price (roughly $15) I only manage to get a quarter of actual product use. Such a waste of money and you... Read more➤

Cosmetics and Personal Care

24 Sep, 2019

Hair fell out following the use of Hair Color

Loreal Preference #3 is what I used and I have used it several times before and never had an issue. I had finally made the decision to color my long white hair once more before getting too old. I proceeded following all the instructions to the T. Following the wait time I moved onto the rinse process... Read more➤

Cosmetics and Personal Care