We ordered Tempurpedic mattress – (the most expensive in their catalog- Luxebreeze) which was promised to be delivered on 07/09. The delivery confirmation was received on 8th and 9th and the mattress never showed up. Then we went to the store on 11th and got confirmation that all our items (mattress and base) are locked and loaded...
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product not delivered, phone call not answered
In November, I purchased a product that was promised to be delivered the next business day. A coupon with another delivery date was sent - 1st month! Ok, I'll wait. A month passed, no message from the product. Call, the girl said that she had sent me a letter and informed me that the product would be after 27.01.2019, it was not true, I did not have such a letter. But I agreed to wait. Arrived on 27.01.2019, call the customer phone number, it does not answer... I wrote an e-mail, came the automatic answer that answering within 3 days . Well already 02.02.2019, no answers... Suggest where to start, the following unscrupulous businessmen should be hung on a pole in the Dome Square... I will already figure out how to get the money back, but I recommend everyone else not to trust this store!
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