They never got back to me. I am still waiting for a response. I don’t intend to buy another If they don’t handle this. User’s recommendation: Not gonna last a year.
Item completely stopped working 5 weeks after purchase. Could not get any answer from littermaid, left messages and called many times. I purchased from petco, they were great, they took it back. First time I have ever had issues like this from littermaid, I will never purchase again but highly recommend petco User’s recommendation: Don’t buy one.
I have purchased an LM980 on 11/18 and the unit stopped working two weeks ago (1/8/21). I contacted littermaid through their ‘Contact Us’ page for warranty service. I received an automated reply advising they have received my request and I have not heard back from them since (1/22/21). I emailed them back and also called their toll...
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Still waiting for a call back as our liter box cable frayed.
Cat chew the cord in half and I need a new adapter cord called your customer service and the man was very born and told me get a computer and read it yourself and do it I pay a lot for this cat box and I do not appreciate that kind of customer service I’d makes plane...
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