More Contact Info

Toll-Free Number:

(888) 725-4559

Other Info

Other Info (opening hours):

Customer Service Hours:

Monday to Friday, 9am – 5pm ET

Hours may vary on Holidays

Company Address

Lilly Pulitzer

800 3rd Ave

King Of Prussia,

United States

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Complaints & Reviews — Lilly Pulitzer

17 Jul, 2021

Worst customer “service” rep. ever

Like other loyal 25+ years customers, I called yesterday because of a missing item in a recent order. I had left them a message two weeks ago, and had never heard back. The sour milk, nasty woman who took my call blamed it on the virus (the first sign that you deserve to go out of business,... Read more➤

Footwear and Clothing

27 May, 2021

Never received credit for merchandise confirmed returned and received weeks ago.

Lily Pulitzer has the absolute WORST customer service. They are non-responsive and take forever to deliver orders promised and also for credits on returns. This is unacceptable. I have emailed and called more than 3 times and put on hold for 20 min.pre-Recorded message says return credit can take 3 weeks. Unconscionable to say the least. User’s... Read more➤

Footwear and Clothing

Most Reviewed

7 Jun, 2021

"They will make you study hard."