More Contact Info

Other Info

+86 10 5908 0008
Diantong Shidai Guangchang, Building #2 Suite D
7 Jiuxianqiao Beilu, Chaoyang District
Beijing
China
US Address

808 Howell St #300
Seattle, WA, 98101 Show MoreShow Less

Company Address

LightInTheBox.com

Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road

Beijing,

China

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Complaints & Reviews — Light In The Box

11 Aug, 2021

Order not received, refuse to refund

I’ve ordered (Number:[protected]) 2 items at 15/6/2021. Shipping day 16/6/2021. The order was supposed to arrive at 10 to 18 business days. Today is 11/8/2021 and still nothing. I have contacted many times the customer care but there is not any answer. They want Me to contact the post services, which is not my obligation, it’s theirs.... Read more➤

Clothing, Shoes and Acc

11 Aug, 2021

CancelOrder

Change product don’t want wig I can’t contact company no answer I want to cancel order today please call me 317378****

Clothing, Shoes and Acc

11 Aug, 2021

LIGHTINTHEBOX.COM DOES NOT RESPOND

The problem is I have no ready-to-wear that I purchased order(s) 4805**** on {8/8/2021} and 4809**** on {7/31/2021} nor do I have a refund. I will take either. User’s recommendation: Do not get involved with this company.

Clothing, Shoes and Acc

11 Aug, 2021

Ticked

Light in the Box completely ignored all communication. Now they shippedit to thewrong address. Still no reply from them. User’s recommendation: Do not order from this company.

Clothing, Shoes and Acc

10 Aug, 2021

No follow up. You may NEVER receive anything for the charge on your credit card

I have charges on my credit card yet no indication when purchases will be sent out to me.. where is my stuff User’s recommendation: Unless you have credit you need held up you may want to resist placing a order on this site.

Clothing, Shoes and Acc