More Contact Info

Other Info

+86 10 5908 0008
Diantong Shidai Guangchang, Building #2 Suite D
7 Jiuxianqiao Beilu, Chaoyang District
Beijing
China
US Address

808 Howell St #300
Seattle, WA, 98101 Show MoreShow Less

Company Address

LightInTheBox.com

Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road

Beijing,

China

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Complaints & Reviews — Light In The Box

14 Aug, 2021

Haven’t receive my email for email for my order

I haven’t received anything about my purchase when I placed my order it said I would receive a email 30 to 40 minutes

Clothing, Shoes and Acc

14 Aug, 2021

They try to make returns as hard as they can to expedite you from sending things they tell you to give them away, rather return they don’t want to. Give you your money back this is not a company you w

The dresses are much smaller than US size I could not get the dresses over my head, I ordered a larger size but still didn’t work. Patricia Gardner User’s recommendation: Stay away from ordering anything.

Clothing, Shoes and Acc

13 Aug, 2021

Shipping/ Refund and Quality

I purchased some items, that were advertised to be in stock and the site stated that the items ship in 24 hours! I only order items that would ship in 24 hours. I order these items 12 days prior to when I needed them. I paid an additional $32.27 for expedited shipping just in case. The promise... Read more ➤

Clothing, Shoes and Acc

13 Aug, 2021

Order # 4812****

My order shipped 10 days ago. When I track it all I get is a sad face icon. Where is my merchandise? When can I expect to receive it? User’s recommendation: Don’t do business with any company that won’t talk to you on the telephone.

Clothing, Shoes and Acc

13 Aug, 2021

Have been trying for 10days to return a faulty dress

Ive requested a ticket to return a dress but this has not happened. Ive supplied the order number, screenshot of payment and anything else Ive been asked for

Clothing, Shoes and Acc