This is a company you should not buy from!! The shirts I ordered were in the wrong color, fabric and too big. The return process was quite complicated, requiring photos to be uploaded as well as my payment for return shipping to China! They only gave me 15% of what I paid as compensation for my “inconvenience”,...
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I have returned items worth £50 costing me a further £12 to post back to them following the instructions. It's been over a month and I haven't heard anything from them yet. I have emailed them confirming the items were sent along with pictures of the stamped item at the post office, with the proof of posting...
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I ordered a jacket from Light in the box, it arrived on the 18 th Of August, when I opened the package on the 20 th of August, I noticed that it had a button missing and the other buttons weren’t what I would consider secure, there were other items in the delivery, they are all in...
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There is much discussion on the website about returns which makes it look like you can return items, you just have to follow their directions. However, when i requested to return some things i was told that the return shipping (to china) WOULD COST MORE THAN THE COST OF THE ITEMS I WANTED TO RETURN SO THEY...
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Awful service. This was my first purchase from this company. I bought two items, one was fine, the other wrong colour (wig). I informed them but they avoided resolving. Customer Service didn’t want to refund instead offered a discount for a product I would never use e.g. trying to persuade me by mentioning delays in returns to...
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