Complaints & Reviews — Liberty Mutual Insurance

Low quality service

I have been a column customer for many years, I visit salons for convenience in shopping malls, and since my needs have never been great, manicure and regular hair styling, the service was always half satisfied, until this time I decided to use my free time to color my hair roots, I thought that I really do not want to change anything and it is clear what my tone is, an experienced hairdresser should not have a problem with it, but everything is emphasized. very unpleasant. I called Santa Ana Plaza and asked me to write me down on a pinch of dyeing regrown hair roots. When I arrived, I was greeted by a foreign-speaking master who tried very hard to speak a little American. I explained that all you need to do is color the regrown hair roots with a pinch and lightly tone the length of the hair. The master, named Julia, asked a few questions if I wanted a lot of hair, and if I wanted a cooler hair shade, also mentioned the word gray, which I do not like and do not fit and which I answered in the negative., The master began his work very convincingly and quickly that I dyed strands of foil both ingrown flesh and over my blondes and loca solid. I was starting to dislike it, but hoping that the master knew what he was doing and what blonde hair meant, I sat on and didn't bother to work, I put the foil quickly, but sat down with it for almost an hour (the previous hairdresser washed me in parts after a while). opened the foil and said another 10 minutes and then let 's go. In short, as a result, my naturally blonde tone turned grayish-white and the middle part was RAIBA, a more pronounced white, lifeless tone, the styling was very chaotic, not to mention their hair twitching. The master was satisfied herself, I really had nothing to add, so unprofessionally, but the saddest thing started at home, when I washed my hair, it was practically impossible to comb it and, as usual, I had to fight with fluffy and very dry hair! I am disappointed and regret that due to time savings I did not go to the hairdresser who has been coloring my hair so far. I don't recommend risking hair dyeing Column Plaza, a hairdresser with red hair named Julia.