I have been trying to get this credit since Feb ’21. The wrong item was shipped in Jan’21. I returned it, because it was the wrong size. Now, Liberator won’t give me the credit, I have called them 3 times. Each time I call, I get a person that tells me basically that they can’t help me....
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Absolutely horrendous customer service. 75% of the time that you attempt to contact them, you’ll get the “Answering Service”. These people cannot help you, do not show any care for the reason you are calling, and then state that they’ll have someone call you back….
Update by user May 26, 2021 NO RESOLUTION AFTER REPEATED CALLS. Update by user May 26, 2021 NO RESOLUTION Original review posted by user May 26, 2021 I placed and order 5/21/21 and I do not have it yet and no one knows where it is and another order has been placed because someone screwed it up...
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i need to return an unopened purewick system and catheters. Everything is unopened and in original packaging. I have been trying get a shipping label for several weeks now and cannot even get a call back. please email a return shipping label to wiz148@***.net or call 610 353 **** Sold to: Shirley White 375890 1919 Chestnut St...
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My mother is 86 so has been on medicare for over 20 years. She needed to get the Purewick system. Getting her set up on the system was insane. It took 3 notes from Mom’s Dr. to get her set up. I finally asked the rep to send me an email with the exact information that…
