I need my prescription changed in my right lens.
They send me lenses that we’re made wrong, I told them I was seeing back reflection night blurry ness. And their answer was my frames are big, that is normal?. What a joke
Saga shortened: I sent in frames ($400) which I got NOS because they were discontinued. Lensabl broke them, tried to cover it up, ignored me. I eventually got them to admit they were broken, send back the broken frames. Lensabl said they had no fault and that I agreed by sending them in that I was was...
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I contacted Lensabl to make sure they could fabricate lenses for a pair of Rudy Project prescription inserts. I included a link to the manufacturer’s website where they could find all of the information about the insert and the frames they’re used with. A Lensabl rep replied that they could do it, so I placed an order...
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Like other reviewers, I liked the business model idea. But in reality, its a train-wreck. Sent brand new Chloe sunglasses for a prescription lens on 4/22/19. on 6/26/19, still don’t have my glasses. However, I do have dozens of anxious emails I had to send, and three attempts to get them right. Online ‘supposed’ customer support reps...
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