Lenovo refused to process my order because they cannot call me on the voice phone because I am Deaf. I even uploaded my drivers’ license through ID Me, but they still refused because they need to confirm my identity through the voice phone. User’s recommendation: Stay away from Lenovo! Horrible customer service!
Hi, As of now I don’t get a solution from your team and not expecting this kind of response from your Team. Are you people waiting to Reply or solve this Issue for 8 Month . This is the way you are handling your New customers?. 1st Ticket id – 200********- Problem not resolved , But they...
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In March of this year I purchased a Yoga 7 14ITL5. I was really happy with it initially. About a month in, I needed to take it to a job. I closed it with out realizing that there was a ponytail holder laying on the keyboard. It had a small metal joiner. Mind you I did…
Rosemary promised me that my funds would be returned to my bank account as soon as the carrier picked up the defective computer. Computer was delivered to the carriers facility on 14 June and scanned in. Rosemary promised that my money would be deposited into my bank account immediately as I had provided her my bank account....
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Lenovo’s help desk, hotline, escalation, etc. are the WORST i have ever encountered. Absolutely the worst. I have been on a merry-go-round with these people, wasting endless hours and days trying to help for a faulty laptop – an expensive one – i bought recently. No one keeps notes on cases opened so that different agents can...
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