Complaints & Reviews — Lazada Thailand

I was trying to contact the help desk to find out why my parcel after 3 weeks has not been collected for a refund, and overtime they say “your call will be recorded for quality purposes” and then hang up, the 24-hour chat line is no help because they can’t answer my question. This is very bad... Read more ➤

Hello, it seems my email id is incorrectly included your database and Im getting unwanted emails. Kindly remove my email ID.

I experienced with ordering stuff via Lazada, your delivery commitment was 13-August. The delivery status was reported that stuff delivered at warehouse nearby my location since 5am on 11-August. On 12 – August, I called Lazada Call Center but nothing help as the call center and Logistic are working independent, no communication to each other. On 13-August,... Read more ➤

Lazada, drivers just not delivering packages when I am home all day waiting for the package to be delivered. 30 percent of the packages are not being delivered and the drivers are not telling the truth. Terrible.

Hello I have now been waiting for more than 2 weeks for the refund of my order number: 411380****19396. You agree to process this refund within 3 to 5 days … Unfortunately, after more than 2 weeks, you still haven’t refunded anything. I ask you to speed up your checks so that I can continue to order... Read more ➤