More Contact Info

Customer Service:

+6 032 728 6600

Customer Service:

+6 032 728 6600

Complaints:

+6 032 174 1717

Overseas

+60 130 088 5465

Other Info

Other Info (opening hours):

Other Location:

5th Avenue, Bonifacio Global City,

Taguig City 1634 , Net Park Building,

Level 23, Metro Manila , PH

8 Shenton Way #43-01 AXA Tower Singapore,

Singapore, Singapore 068811, SG

67 Le Loi Street, Ben Nghe Ward, District 1,

Saigon Center Building, Tower 2,

Level 19, Ho Chi Minh, VN

Mailing Address:

Complaints

50480 Kuala Lumpur

Contact Centre (BNMTELELINK)

Fax: + 6 (032) 174 1515

Company Address

Lazada Malaysia

198 Jalan Bukit Bintang 55100, Level 20

Menara Worldwide,

Malaysia

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Complaints & Reviews — Lazada Malaysia

14 Aug, 2021

Order send to wrong address

The Courier have sent my item at the wrong house. My item have delivered yesterday (13/8) which i didnt received it by lazada courier. The provided picture actually prove that the courier delivered my item at the wrong house. Please provide contact number of the courier staff who deliver my item yesterday to me, so that i... Read more➤

Auctions and Marketplaces

14 Aug, 2021

Late parcel

Update by user Aug 14, 2021 Help me please i want my parcel i wait it too long more than weeks Original review posted by user Aug 14, 2021 I don’t receive my order it’s not from overseas I order 6hb August 2021 until today 14 GB August 2021 the parcel stuck at logistics petaling I need... Read more➤

Auctions and Marketplaces

13 Aug, 2021

I’m seller, checking my parcel

Lazada customer service system is terrible, complicated and confusing, specially they use all auto reply Q&;;;;;;;;;;;;;;;;;;A, problem not solving using robot and even by email. Customer service representative is never really look into the problem and no solution given always, never listen nor read carefully what customer question, anyhow reply after few days, useless.

Auctions and Marketplaces

13 Aug, 2021

Wanna ask my parcek

My system did not received almost 1 month..there is no updated bout my parcel…it a same place ….it should get by date today 14aug2021….really dissapointed bout lazada User’s recommendation: Please check and updated my system.

Auctions and Marketplaces

13 Aug, 2021