BEFORE I agreed to open a charge account with Kohl’s I told them no thank you, because I was working on keeping my credit score up to refinance my house as a single person because I got divorced 2 years ago. The service desk person at Kohl’s on 71st Street in Tulsa went on to assure me...
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Hello … I am not a frequent Kohl’s shopper. If I shopped, the balance is always paid in full. I never carry the balance and this is the first time ever to receive the email on the late fee on account XXX-XXX2-603 as of 7/7/21. Just to add my credit score is around 850. I scheduled ‘on-line...
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went to kohl’s found out some one has my used my driver license number for a account with you. Your people would not give me his info, which would leave to your people to fix. Sent my information twice to have this person in a different state looked at and my information take off this imposters account....
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I have had my Khols account a few years, I have never paid late and most months pay double. We are only talking about a 300.00 Card, I refuse credit increases…I recently had to change bank accounts (6 or so months ago) so I had to cancel my autopay, i set up autopay with my new account...
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I added a second bank account to make one payment (the statement balance) and instead they took the full statement balance from each of my bank accounts a week apart (and emailed me one confirmation number for one payment.) I called and they refused to reverse the second payment which was more than my total balance and...
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Incorrect information, hope.
I am very unhappy with the service. Wanting to extend the term of your loan, for which the branch told me that there can be no problems and this term can be extended, you only have to pay a commission of 25 dollars. We wrote a submission to which I was told to wait 2 days for a response. With which I got wet and waited, because it was hoped that the deadline would be extended. The answer is given only within 1 hour (by phone), told that you need to log in to the Internet bank and make a request, but only in the comment should specify "extension of the term for an existing loan", I believe that it can be make an affiliate, where I arrived when I filled out the application. As a reassurance, I once again asked a woman who spoke to me on the phone: '' or so, really, could I extend the term for a fee of 25USD '', to which I replied: '' yes, of course, no problem, everything can be done. '' Why couldn't I tell the branch that the term of the loan could not be extended? But no, the service specialist: '' write the application '', in a phone conversation, the service specialist: '' write the request '', and in the end you simply reject the person. It is very unprofessional on your part, giving the person hope and the least opportunity to do something for their situation, I was willing to pay 25 dollars just to be able to do this extension for 5 years. I really want both the service and the unprofessional, inaccurate information.
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