We are not happy with our $3,000 piece of furniture. No one will contact us to talk about problems. We even bought warranty, still no service. Beware of this business.
I would like to express my frustration over the everything that has happened in the last two weeks. First, I want to say that Woodson, at your Powell Store and Lisa at you main store and the two drivers from your Powell store have been nothing but kind and professional. However, I have had some serious issues...
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My wife purchased 2 Quentin mattresses of OK quality for $1200. I would call this anything but wholesale. I went to the Clinton highway store to pick up the mattresses but they didn’t do customer pick up until 12. I had to wait 30+ minutes and then they didn’t have them ready so I had to waste...
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I recently purchased a bedroom group from Knoxville Wholesale Furniture. The furniture is beautiful and I am very happy with it. However, the delivery process allowed much to be desired. My furniture arrived damaged and the delivery employee tracked dirt all over my carpet. The damaged piece was replaced and I had the carpet cleaned. The experience...
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This story started since my wife and I got job in Knoxville TN, and we are working as scientist for a big company. We decided to buy a house in August 2016. We started to do some research to buy furniture from local stores. Anyway we made our decision, and we bought some furniture (around $20,000) from...
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