More Contact Info

Toll-Free Number:

(800) 422-1230

Customer Service:

Canada Area

(800) 807-6777

US only

(866) 698-2538

KitchenAid Emails:

DMCA Inquiries

[email protected]

Other Info

8800 200 2720 (Russia) 1800 419 0790 (India)
+1 800 541 6390 (Countertop Appliances, Kitchenware & Kitchen Tools) +1 800 422 1230 (Major Appliances and Microwaves) +1 800 807 6777 (Canada) +61 249 026 500 (Australia) +32 51 280 906 (Belgium) +45 43 420 010 (Denmark) +33 173 443 232 (France) +49 69 257 377 465 (Germany) +353 18 474 313 (Ireland) +39 683 364 623 (Italy) +34 932 013 777 (Spain) +86 400 120 8733 (China) +852 29 262 300 (Hong Kong) +81 669 699 390 (Japan) +63 26 348 587 (Philippines) +65 65 428 383 (Singapore) +27 215 550 700 (South Africa) +82 24 308 852 (South Korea) +66 225 355 124 (Thailand) +971 42 570 007 (UAE) +54 114 932 6154 (Argentina) +55 800 722 1759 (Brazil) +1 (866) 281-9039
553 Benson Road
Benton Harbor
United States – 49022
Mon8:00 AM – 8:00 PM
Tue8:00 AM – 8:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 8:00 PM
Fri8:00 AM – 8:00 PM
SatClosed
SunClosed
Canada
200-6750 Century Ave., Mississauga ON, L5N 0B7

The United Kingdom
Morley Way, Peterborough, Cambridgeshire, PE2 9JB

Australia6-8 Billbrooke Close, Cameron Park NSW 2286

Austria
Bundesstrasse 66, A-8740 Zeltweg, Austria

Belgium
Postbus 19, B-2018 Antwerpen 11
Denmark
Sai Danmark A/S, Geminivej 50, 2670 Greve, Danmark
FrancePacific, 11 Cours Valmy, Secteur Arche Sud, Quartier Valmy, 92 800 Puteaux
Germany
Industriestrasse 48, 70565 Stuttgart, Germany
IrelandFonthill Industrial Park, Fonthill Rd, Yellow Walls, Dublin, Ireland
Italy
Viale G. Borghi, 27, 21025 Comerio (Va)
Russia
ul. Chernyakhovskogo 5, str. 1, 125319, Moscow

SpainC/Beethoven 15, Ático 3º, 08021 Barcelona – Spain

China
Room 101, No. 3 Building 10,Enzexi Garden, Linglong Road, Haidian District, Beijing
Hong Kong
Unit 1917-1920, 19/F., Tower 2, Grand Century Place, 193 Prince Edward Road West, Mongkok, Kowloon, Hong Kong
India
Plot № 40, Sector 44, Gurgaon – 122002,Haryana
Japan
Yodoyabashi Flex Tower 4th Floor, 3-11, Koraibashi 3-chome, Chuo-ku, Osaka 541-0043

The Philippines
15th Floor, Twenty Four McKinley Bldg, 24th St. corner 7th Ave., Bonifacio Global City, Taguig City
Singapore
71 Ubi Crescent, Excalibur Centre, № 06-02 Singapore 408571

South Korea
15, Seolleung-ro 112-gil, Gangnam-gu, Seoul
Thailand
Ploymitr Building, 4/F., 81 Soi Pha Suk, Sukhumvit 2, Sukhumvit Road, Klongtoey, Bangkok, Thailand, 10110 Show MoreShow Less

Company Address

KitchenAid

553 Benson Road

Benton Harbor,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KitchenAid , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — KitchenAid

5 Apr, 2021

Warranty is not honored

I purchased $1500 extended warranty, but they now claim that everything is non-functional and not covered under the plan. They did not provide a definition of what is functional vs. non-functional. The track is broken and I can not close or operate the dishwasher. They refused even to send a service to confirm which part is broken,... Read more ➤

Appliances

1 Apr, 2021

The worst manufacturer kitchen aid

Brought a refrigerator and it need repair in two months. The worst appliance manufacturer that I ever brought anything from kitchen aid refrigerator

Appliances

29 Mar, 2021

Waiting three months for a replacement part

Kitchen Aid counter depth refrigerator model KSSS42QKXOO went out on 12/31/20. Three months later still no replacement part (heat exchanger). Sent two recent emails to them and no reply to either. Cost of replacement fridge is $6,000 to $9000 more than cost of repair…

Appliances

22 Mar, 2021

Both upper racks need replacement.

I paid a serviceman $130.00 to replace left upper rack on my 15 month old dishwasher! Now the upper right one is broken! K.A. refused AGAIN to replace it! The dishwasher is 26 months old!! It washes the dishes well, but when I purchased it, I certainly did not think that in 26 months I’d have to... Read more ➤

Appliances

20 Mar, 2021

Product / Parts support

Missing adapter and mounting plate for KVWB460DSS2 vent diverter. Told parts are not available so 1K range hood has no value?? User’s recommendation: Do not purchase Kitchen Aid.

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Ordering.

It's a terrible feeling right now to say something bad about this company, but I'm not angry. First of all, it was already after filling in the order form. I filled in the application, where it was written that after filling in this application, the store will contact me in 10 minutes. Two hours passed, no news. I write an email. I replied that my application was not received, well.. I filled in the application for a new one and the problem was solved. But there was still nothing compared to the following. At the moment when the leasing company cooperates proffit sender a copy of your account is no longer given any message. Several days have passed, but the e-mails are not answered and there are no messages about the product I ordered. Therefore, it can be concluded only that the things written on the proffit.com website: leasing within 24 hours and receiving the goods within 24 hours are the MOST FAIRY lies! The most frustrating thing is that even the answers to the emails are not answered, so please kindly ask why then there is such a delay. After all, a single nerve damage. I initially re-evaluated this online store because the postings on the website are already very beautiful and enticing, but the truth is different. However, I will continue to wait for a reply to the e-mail, but if all this is resolved then I will notify you. But the fact is.. there is no call after 10 minutes, no confirmation of the leasing company after 24 hours, nor receipt of the goods after 24 hours.