More Contact Info

Toll-Free Number:

(888) 579-6634

Customer Service:

Item Replacement

(800) 677-0249

(915) 225-4974

(800) 846-1600

Company Address

King Size

500 S Mesa Hills Drive

El Paso,

United States

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Complaints & Reviews — KingSize

21 May, 2021

To veriy my order. Unable to get information and I want refund if no date supplied

No response whatsoever. Called all numbers and unable to get a callback. Emailed but no response. I WOULD not trust them to order from. User’s recommendation: Do not waste your time ordering from them.

Footwear and Clothing

20 May, 2021

Money added back to debit card after returned merchandise

I have waited to receive the order then I returned it and have waited 15 days for a debit card refund I know it only 80 some dollars but this is ridiculous the customer service stinks and I’ll never order anything else from you people ever please add my money or I’m going to the better business... Read more➤

Footwear and Clothing

17 May, 2021

Shipping delays with no ability to cancel

Ordered some swimwear wear on vacation, then the next day was emailed about delays in shipping and I would not be getting my item before I left. I made multiple attempts to contact and cancel my order. Was told that even with shipping delays I could not cancel, and I would have to pay to return the... Read more➤

Footwear and Clothing

16 May, 2021

None i placed an order over 2 week’s ago. And still haven’t received it yet.

I placed an order over two weeks ago and still have not received it. I called customer service. And they placed .me on hold for several minutes and then told me they could not help me. User’s recommendation: Do not use this website.

Footwear and Clothing

16 May, 2021

They won’t ship product.

Ordered some clothes from them beginning of April. Sent me a backorder slip saying the order would ship April 15th – it doesn’t. On the 28th of April, their site says the item has shipped – but going to the tracking information shows that only a label has been created,…

Footwear and Clothing