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On May 3, 2021, around 12:00 PM at Chase Bank, branch 912 Kitty Hawk Rd, Universal City, TX 78148, I lost $1000 after the deposit. Because of COVID, I thought that office doesn’t allow walk-in, so I chose to deposit by the Business Drive-Thru lane outside the office. Elizabeth is a staff who got my money. Next,...
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I responded to an offer I receive from Chase to refinance my mortgage. I received a call from Barbara Apack (NMLS #1266738) a Home Lending Advisor. I became skeptical from being switched to several care specialist, found discrepancies on the refinance documents, and was not disclosed details on the signing with the Title company. I requested a...
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I had the Star Wars BB8 card for Visa. Chase sent me a new card with the millennium falcon but my card doesn’t expire till 2023. They stated new features and security but I don’t want the new card, it looks like a sticker. The BB8 card is better quality. Why did you get rid of BB8,...
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I called chase’s 800 number over the phone since my account had been closed on sat, march 27. I live in alaska where there are no chase banks. I was directed to accounts department where i wanted to transfer my frozen funds (an incident of ID theft in january) in a direct chase bank-my new bank account...
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I’ve been trying to get a form faxed or mailed to me from the impound department at chase, since the 17th of March. I’ve called numerous times, inly to be connected to a customer service rep in India. The connection is so poor, it breaks up continuously and when i finally get someone on the phone here...
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Poor Service
Yesterday I bought a computer in a terrible visual condition. Damaged, covered, scratched with something that cannot be washed, the cord has been damaged and covered with insulating tape. I brought it back today, I show the show and ask me what you want, I answer that I give it back, I paid 5 dollars and I took those tumblers for 30 dollars, said that they don't work and finally bought them back for 18 dollars, although I bought from them for 25 dollars, in order to get a normal tumble I have to start from 12 dollars + 18 dollars which I paid for the previous tumbles, it is a matter of people and marketing in their best interests.
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