Monique is the loan officer on a file we were supposed to close. She refuses to communicate with anyone – agents, Title, etc. She has made a myriad of excuses. She is rude. She should not be in the industry. The file is in Sequin, Texas. We are now 2 weeks past the close date. The buyer...
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Two days ago I came to them to learn about a business credit. Unfortunately, they told me that there was no credit expert available at that moment. I was disappointed, but they asked my number to call back. I prefer to discuss such issues in person, but agreed. So today their representative called me. And I was...
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I closed my JP Morgan Chase account without cleaning it out first. I closed my checking account on May 12th. Chase insists on returning my balance with PAPER check and SNAIL MAIL to return my money to me instead of just transferring balance into my new acct. June 18th and still no check and I have asked...
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On June 16th, I tried to use my Chase credit card at Panera and it said it was declined. I logged in online to check if everything was ok and saw that all our credit cards were suddenly closed – both under my and my husbands name! I called the 800# at the back of the credit...
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I disputed a charge on my credit card for services that were never rendered. Chase opened a claim and sent something to the merchant and the merchant sent them a receipt for a different customer. The receipt of services had nothing to do with me and yet Chase closed my dispute in favor of the merchant. The...
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Poor Service
Yesterday I bought a computer in a terrible visual condition. Damaged, covered, scratched with something that cannot be washed, the cord has been damaged and covered with insulating tape. I brought it back today, I show the show and ask me what you want, I answer that I give it back, I paid 5 dollars and I took those tumblers for 30 dollars, said that they don't work and finally bought them back for 18 dollars, although I bought from them for 25 dollars, in order to get a normal tumble I have to start from 12 dollars + 18 dollars which I paid for the previous tumbles, it is a matter of people and marketing in their best interests.
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