More Contact Info

Customer Service:

Hong Kong

+8 528 199 0571

+44 208 242 5518

Customer Service:

Hong Kong

+8 528 199 0571

+44 208 242 5518

Other Info

+852 8199 0571
9B, Amtel Building, 148 Des Voeux Road, Central
Hong Kong

Company Address

READMOB LIMITED

69 Aberdeen Avenue

Cambridge,

United Kingdom

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Complaints & Reviews — JJsHouse

21 Jun, 2021

Returned Shippment

Hello I tracked my order, Order numer 773923**** (Tracking number YT211482****100845) and I saw that it will be returned to the sender. I saw that there was a mistake with ehe adress (wrong housenumber). I tried to reach Yunexpress but they did not pick up. Can you please stopp the return and send the package again to:... Read more➤

Clothing, Shoes and Acc

20 Jun, 2021

I have been trying to contact customer service department to return a dress that I bought. It was too small and I haven’t received information on how to return it. There was no receipt inside the bag.

No one is responding to my emails. But I do keep getting emails from them to purchase more items from them. Go figure. User’s recommendation: Do not buy from JJs House unless you don’t intend to return any of the items because you will NEVER get in touch with them. Or they will never respond to your... Read more➤

Clothing, Shoes and Acc

18 Jun, 2021

I just can’t get anyone to answer my question despite asking several time

I just need to send an item back I can not do this on the online system I have had several chats they keep sending me ticket numbers but no further information on how to send the item back for a refund I received the dress two days ago and have been trying to send it back... Read more➤

Clothing, Shoes and Acc

17 Jun, 2021

Returning something is IMPOSSIBLE! There is not a real person you can talk to. The phone numbers are not LEGIT!

I need to talk to someone in person! I have submitted several tickets to return my dress snd I have not gotten any response. None of the phone numbers are Not working!

Clothing, Shoes and Acc

15 Jun, 2021

No answer to my return issue!!!

I have returned an item over 1 month ago from Portugal, following all the steps provided by you, and have yet to recrive my money! Whenever I contact you I get some sort of proforma answer, no human has looked up my issue. If i dont get a resolution soon i will leave my feedback on all... Read more➤

Clothing, Shoes and Acc