The most I myself have ever paid for a ring. It’s a champagne and diamond ring that I bought in Oct 2020. Two diamonds fell out, I have the extra coverage. Anyway I called a month ago to get an envelope and label to send it back to get it repaired. The lady in customer service was...
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Clothes shrunk
I bought a sweater that shrank after the first wash. All instructions were followed, the sweater was washed 25 degrees t, although the instructions were not higher than 30gr. T. I went to the store where I wrote a complaint to which I received a rejection. It's a shame I really liked the sweater and it's a pity that it changed shape... The attitude of the store was very unkind. Very unprofessional attitude... I also contacted Victoria Joniena herself, she promised to find out why the clothes shrank and let me know, but unfortunately it didn't happen. I will definitely go for a bend for this store and brand, and my friends and acquaintances will definitely not come there. Shame!
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