Customer Service:

+6 113 1538

Customer Service:

+6 113 1538

Other Info

131 538 (Australia) 1866 397 8170 (United States) 1803 852 9779 (Indonesia) 1800 813 090 (Malaysia) 1800 1611 0280 (Philippines) 1800 611 2957 (Thailand)
+61 396 455 999 (Australia & International) +855 23 220 909 (Cambodia, Phnom Penh) +855 63 964 388 (Cambodia, Siem Reap) +86 400 120 1260 (China) +679 800 2171 (Fiji) +852 31 927 451 (Hong Kong) +62 803 852 9779 (Indonesia) +81 570 550 538 (Japan) +95 942 111 6662 (Myanmar) +95 942 111 6663 (Myanmar) +64 99 759 426 (New Zealand) +65 64 999 702 (Singapore) +886 801 852 015 (Taiwan) +66 22 675 125 (Thailand) +84 835 473 550 (Vietnam) +84 862 878 550 (Vietnam)
Level 4, 222 Bourke Street
Melbourne , Victoria
Australia – 3000
Postal Address
PO Box 4713, Melbourne, VIC 3001, Australia

Japan
Narita Operation Centre 3F, Narita International Airport, Narita, Chiba, 282-0004, Japan

Singapore
Singapore Changi Airport T1, PO Box 323, Singapore 918144

Vietnam
112 Hong Ha, Ward 12, Tan Binh Dist. Ho Chi Minh City, Vietnam Show MoreShow Less

Company Address

Jetstar Airways Pty Ltd.

79 Victoria Parade

Collingwood,

Australia

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Jetstar Airways , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Jetstar Airways

21 Apr, 2019

compliment to flight crew of sydney to avalon jq609 (18th april)

This is a compliment, not a complaint. Dear flight crew of flight JQ609 on 18th April (18:25 scheduled but delayed to 20:15ish) I would like to thank all the crew on the flight from Sydney to Avalon on 18th april for looking after my mum (row 17) who was unwell for the last half of the flight.... Read more➤

Airlines & Aviation

6 Feb, 2019

boarding pass denied

Date of Journey:4th Feb 2019 PNR: QHBVSZ Compliant Number : [protected] Description of the incident : Boarding Pass been denied Detailed summary of the incident: Jetstar denied by boarding pass stating I wasn’t holding a valid visa (Singapore). However I hold valid boarding pass for flight from Singapore to Pune (India). Despite of me insisting that the... Read more➤

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