Jeld-Wen was subcontracted to replace a casement window. Their first attempt to perform this task was to deliver, very late, a window which to the most casual glance was the wrong size. They nevertheless left this window with us for months. Too late in the season they installed another window, which was also wrong. Perhaps to conceal...
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I have glue onthe windows that I bought and two have broken child latches I was told the new parts would be sent to a technician the tech never got them because they were never sent know it is going to take another 4 weeks to get the parts again and in the mean time they wont...
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We are trying to order a kitchen garden window: V2500 series 35.75 x 35.75. White vinyl Weve had no luck ordering through Home Depot. Please contact me, Artie Ulmer c) 321.431.7568 h) 321.725.9457
wI ordered a custom made patio door with operating sidelight. Order print out showed 12 inch sidelight in the panel. Got sent 7 inch wide “jailhouse” side light installed off centre in panel of all things. Complained to Jeldwen, was referred to an unresponsive warranty…
Bill of lading had wrong shipping address. I just called shipping co (Reddaway) and not resolved. Called your co again and was told it would be handled today. 4-23-21
