Dear Sir I visited ITALY from 12 to 18 February this year. I bought return italo train ticket to Rome from Milan central station. The italo ticketing guide helped me getting ticket from E machine and he gave a wrong date for return which was 13 April 2019. I tried to get this corrected but he mentioned...
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I accidently booked a train by mistake not realising I had already booked it previously with another booking system within minutes of booking and realising what id done I have spent the 4 hours trying to cancel a transaction that is only 4 hours old and noone is willing to stop the transaction I need the credit...
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I am a tourist heading from Firenze to MI Centrale on 31 Jul 2018, 8.25am. Taking Italo train 9904. I went to Firenze station Italo counter to get some information and the lady at the counter point at me and say “No!”. I went ahead to say i want to ask info about your train, without looking...
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I bought a ticket from rome to florence one week before my travel time and on the day I arrived 30 minutes before departure time at tiburtina station in Rome. Nobody was there to help. All the I formation stalls were empty. Absolutely no one spoke English. It was a nighmare to find the platform and where...
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On 01/3/18 We travelled by 8943 Italo from Firenze Santa Maria Novella at 8:52 the morning and arrival time 10:20 our flight was at 13:20 .The train came at Firenze with 25 minutes delay after that in the train the told us that we had to go to Arezzo to pick up passengers from another Italo train...
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Shipment from England
Hello! Would you like to know why the package sent on December 11, 2017 still has not reached its destination? Our shipment is not the only one that has not reached us. I know several more shipments from different cities, which have not reached the addressee in Australia! I'm still making sure the mail is getting worse!
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