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Hi, my name is Nives Spaninger and I have rented a car in Faro, Portugal on 12 sep. When we arrived at your office, first of all the girl at the counter was arogant and rude. She was not customer- kindly. Second thing, we rented a ford fiesta or something “simillar ” not fiat punto! We pre-payed...
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Good evening, I am writing you regarding the final bill you sent me. On your bill you stated i returned the car hired damaged. According to your terms and conditions, if a car is been inspected on customers absents after this has been returned, and if any damage is spotted on the car, it is your responsibility...
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Dear sir/madam, With regard to my recent car rental as per the above contract number… Please urgently provide me with proof that I returned the car full of petrol as required, this was acknowledged by your returning agent last night at rome airport, but is not stated on the email document received. Please acknowledge immediately… Thank you....
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Whilst renting a car I received a speeding ticket for going 36mph in a 30. The date of the incident took place in December 2018. The authorities sent the notification to Inter rent who then failed make me aware of any offence. Soon after I moved abroad unaware of unpaid penalties until 5 months after when my...
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When I got to the desk I was asked if I had insurance to which I said yes and showed them the documents. I was the told I had to pay airport tax and fuel deposit so payed on credit card. Not until today that I realised they gave charged me for two other insurances which I...
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Nature and product quality
Don't believe in DORMEO advertising. About my order: for the first time I decided to order a DORMEO set for a Christmas present with a pillow, now with a pillow. I was waiting... On December 11, the order came, I paid the money, but... there was a completely different product that I had not sent. I immediately sent it back with the hope that I would still be able to receive it by Christmas. But now today is January 21, but there is no goods or money back. Call the company, but pretty rude girls can only answer "Wait!". I'll wait a little longer and I'll cut with all the documents in this institution... Sad!
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