I received wet, uneven bundles of hair. None of which was the length I ordered and paid for. After speaking with Lily at the company explaining my disappointment I sent the bundles back immediately. They refuse to refund my money after acknowledging receiving the hair. They have basically stole my funds! Lily says it’s her boss but...
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my experience with them has been very very poor at best. As it stands now I would never order from them again or refer anyone to them. I ordered two packs of wavy in 22 inches and one in 18nch on the 27th of Feb of 2010 and received a package on Wednesday the 3rd of March...
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This company is bull ### and hard to reach … I have been truing to call them for five days with no call back… I’m above and beyond pissed seeing how I spent my money with them.
Wrong Shipping / Illustrated Junior Contest
Illustrated Junior Contest - Inaccurate Prize! I applied for the "Junior" competition, where I was able to win the prize book "Harry Potter and the Chamber of Secrets". I also won it, and I got it using an FedEx parcel terminal. When I opened the package, there was another book, "Harry Potter and the Prisoner of Azkaban. " I am not really bothered by this mistake, I also needed this book, but there are people for whom such negligence - a mistake - can be quite important - for example, if I apply for the second part, which I do not have, but I am supplied with the third part. OK good! I recommend FedEx and "Illustrated Juniors" employees to be more careful!/ p>
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