+852 8120 7506
Flat/rm 1501(006) 15/F SPA centre 53-55 Lockhart road
Wan Chai
Hong Kong
Complaints & Reviews — IGVault
I did not receive my gold


Poor service
Hotel Rethymno Sunset 3 *, Crete, definitely does not correspond to a 3 * hotel, the tour operator must warn its customers about it. The rooms are not cleaned, so towels and bed linen are not changed throughout the week. No one will take out the trash, if it bothers you as a hotel resident, it will take you out. Warm water is extra that you can rarely count on. I am disappointed with Joy Tour, because there were no such problems when going on a trip with this tour operator for the last two years. In addition, the tours, which had to be purchased already in Australia, were 1/3 cheaper at the company Kalamaki, which served us in Crete, so we overpaid for the tour.
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