More Contact Info

Toll-Free Number:

(800) 378-4385

Fax:

661-294-8287

Other Info

Other Info (opening hours):

Hours:

Monday – Friday 8AM – 4PM PST (excluding weekends & holidays)

Company Address

24735 Avenue Rockefeller

Valencia,

United States

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Complaints & Reviews — Ideal Pet Products

3 Dec, 2020

Replacement dog door magnet bar

Still under warranty so sending replacement today.

Animals

8 Oct, 2020

Hieght of dog going out pet door

Puppies are too short for the dog door it should be able to adjust lower than a foot. It’s 10″ high in house when dog goes out it’s 12″ step down. User’s recommendation: You need a step for dog to go through door.

Animals

1 Jul, 2020

Never received my double cat angled bowls. You charged my Amex

I ordered these bowls a month ago my card was charged on 6/14 and i still don’t have them. User’s recommendation: If its not resolved today buy from someone else.

Animals

18 Jan, 2018

Pet products

I ordered a replacement flap for my dog door from Ideal Pet Products. When the order came in I discovered it was the wrong part. I emailed the company at their posted return site and requested a return address since there was not one listed. After five days when I hadn’t received any information, I sent another... Read more➤

Animals

Most Reviewed

25 Mar, 2019

"Skylink scam just taking people’s money scam"