Toll-Free Number:

(888) 506-8407

Company Address

Icsolutions

2200 Danbury Street

San Antonio,

United States

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Complaints & Reviews — Icsolutions

23 Jun, 2021

Cant schedule onsite visit

Im trying to schedule a visit with my childs father and its not approving it his name is antwion brown date of birth is April 4 1994

Telecommunications

16 Jun, 2021

I cant believe them FIRST NO ONE WILL ANSWER & NOW WHEN THEY DO ITS A ROBO VOICE AND SHE TELLS YOU UR CALL IS WRONG CANT IDENTIFY ## THEN THEY HANG UP OR JUST TELL U WAIT PLEASE WAIT PLEASE THEN HANG!

hang up or line goes dead. Now they dont recognize my # or do i have an acct. W/ them?????. You try to login and pin# isnt correct u try to reset but they dont ever email you *** Then they put u on a time out cuz u put in wrong info. ( but its not... Read more➤

Telecommunications

16 Jun, 2021

Problems with scheduling a visit

I am unable to schedule my daughters video visitation. Attempting to contact ICS Solutions through pissed consumer.com. recording tells me they’re currently closed even though they’re supposed to be there 24 hours a day. The site was also down yesterday. Two days in a row now I’m unable to schedule a video visit with my daughter. I’m... Read more➤

Telecommunications

15 Jun, 2021

Ic solutions will not let me place money on a account i have set up why

Again it will not connect my call to place money on a inmate phone so she call out it keeps hanging up on me again what is the problem.

Telecommunications

15 Jun, 2021

Unable to logjn

This is the first problem Ive had with my account in 6 months. Otherwise its pretty straight forward. U need a good connection first and Ive scheduled both on site and offsite. Follow the FAQ for setup and its easy.

Telecommunications