I have orders Tom Ford velvet our advertised 100ml £75.99 now I have the email confirmation saying its 50ml am confused. Trying to contact them no response….
I have sent a parcel back for refund however one item has not been refunded and I cannot get in touch with House of Fraser the item in Question is for £40 a return form was enclosed with the parcel. I do not know where to go about this, to get my refund
this company have foreign nationals working for them who refuse to do anything you ask ie. refused to change my address details. refused to close down account refused to let me speek to a manager or supervisor. what should I do?.
I bought a wine cooler from House of Fraser that arrived today, to give to my husband next Tuesday as a birthday present. Two really bad things happened: 1) the door came broken 2) their website stated the colour is stainless steel, and I got a black one. They refused to come collect the item back and...
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Poor service
For the second year in a row (since the RNP changed the heating service company from Rigas Siltums to Siltumserviss Riga) we are facing problems at the beginning of the heating season... In 2020 we paid the bills RNP for heat, which was not because the heating "allegedly was connected" - on paper, but not in reality. The heat service Melbourne only fed with promises... In the end, there was a "war" with them all winter - we didn't have the heat, they - we solve... , the master has left (which he didn't have) and so on. This year on Wednesday (September 25, 2019) - your house is in line for tomorrow (so Thursday) for heating connection. Ok, we waited for Thursday - radiators cold. We call again - yes, the masters work hard, the heating must be tonight / tomorrow. Friday is coming - no heating. We call again - yes, the masters did not make time, in any case tonight must be. It's Saturday - let's call again - emm... I can't say anything about your house, I have no information.. What? One operator has some information that the other does not? Are we just fed on promises (as they were last year) ? Address: Sarkandaugavas Street 26/6
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