In the month of October 2020 I Mrs. Dawn Bouverie purchased a 4 piece lounge set to the value of R16299.00 cash at House & Home (Izotsha Mall). In January 2019 I went to complain to the salesman from whom I made the purchase with that the two seater couch was damaged (the planks were coming off)....
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I had purchased the tv today it was last 1 in stock and it was on display so there was no box they just wrapped it in plastic. When I got home and plugged in tv the screen was cracked. Returned to store immediately and they refused to do anything about it. Before tv was wrapped it...
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I bought a lounge suit at your office in Bloemfontein. It was delivered on Tuesday. I told the guys that its fine they dont have to help me because I was in a meeting and need to go back and they told me that its fine if I cannot do it I can just phone the office...
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House and Home in Rustenburg is super useless!! Have been struggling with a faulty mattress which the springs broke within less than 12 months. First they said I would get a refund as the bed has been discontinued, then they promised to replace it but not with the same make, with some cheaper make because that bed...
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I bought a defy microwave from House &Home, Brits, northwest, on Monday 26 April and it didn’t work. The following day I returned it and asked for a refund. They told me that the Defy technician had to assess the situation first. I don’t care I still want a refund, I don’t want a fixed product I...
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Poor service
On November 25, 18:00 at 13:00 I entered Costa Coffee Blaumaņa Street. There were 2 people before me. It was my turn and I ordered a big cappuccino with soy milk. The coffee was taken away so I stood and waited for the coffee at the serving place. After 15min I complain that my coffee is not ready but the people who were on it have long been away. I asked where my coffee, a woman (with glasses, brown hair and a colon) to whom I ordered said what? What kind of coffee? I said there was a big lactose-free cappuccino. Interrogator or coconut milk. -No, soybeans. - What please? - Soybeans! When coffee was in the process. Ask if you need to sprinkle cinnamon or chocolate. -cinnamon! - Don't need cinnamon? - Cinnamon will be needed. If a person works in the service sector, you should hear what the customer is saying to you. For the first time in my life, I waited 25 minutes for coffee!
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