Working with HMS has been the WORST customer service experience I have ever had. I have been trying to contact a supervisor to discuss this for a week, I have yet to speak with one. 1. It takes HOURS to get in contact with anyone on the phone each time I call (hold times are always between...
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This company is a total and complete fraud. I’ve already posted my experience so far with them. It’s still ongoing. What I want to know is how they have gotten away with this for so long.
I would like to join the lawsuit as well!! We have been without a refrigerator for 2 weeks. We keep being strung along and denied our claim. We were scammed out of our $100 deductible and sent 2 “repair” companies, who made no attempt at repair due to the age of our refrigerator. We are now being...
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Washing machine stopped working weeks before Christmas in our recently purchased home, which came with the HMS warranty. The soonest they can make a service call is 2 weeks away-on Christmas Eve! We emptied the molding water sitting in the machine and sit here waiting….
HMS is a total and complete fraud. They don’t even have service providers in my area. Finally after three weeks and getting the realtor who sold this *** involved they admitted as much. Told me to get someone on my own and they would reimburse me. Well if you are at…
