HHGregg service and warranty issues. I bought a 50' Samsung Plasma TV from HHGregg in late February for $1, 000, I Also spent $200 on the 'Extended Warranty'. The second week in April, the screen went very dark and barely visible. I called the warranty number and they sent out an indepentant TV service. They had to...
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My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired, I called Samsung to...
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HHGregg service and warranty issues. I bought a 50' Samsung Plasma TV from HHGregg in late February for $1, 000, I Also spent $200 on the 'Extended Warranty'. The second week in April, the screen went very dark and barely visible. I called the warranty number and they sent out an indepentant TV service. They had to...
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A coworker of mine went there to purchase a new refrigerator and large flat screen TV, She chose to do the X amt of days/months same as cash to make her near $1, 000 purchase. The girl at the credit area was HORRIBLY RUDE. She called me, and ALL of the other 3 ppl that she was...
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hhgregg appliances & electronics ATTN: Dennis L May 4151 East 96TH Street Indianapolis, Indiana 46240 Lance Kramer *************** *************** I mailed the letter below to HHGregg concerning a terrible customer service experience I encountered. To date, I have not received a call or any communication concerning my concern. Please think twice before spending your hard earned money...
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Very poor service, possible fraud!
3 items were ordered - Lcd Monitor; keyboard; Tv, waiting for several weeks. One of the goods should have been on 22.04, but only after my call on 27.04 it was announced that the delivery of the goods was being postponed. This was followed by a notice with a refund offer for all goods. In total, it has been waiting for exactly 20 days and no items have been received. We are currently working on a money back act, on the speed of money back and whether it is happening in this online store at all, I will supplement this complaint! P. S also did not receive any explanation for such action.
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