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I got a Hertz rental on April 6, 2021 at 11:28 AM and returned it on April 8,2021 at 11:32 AM and was charged for three days. I called the agency on US 1 in Saint Augustine and was basically told, “Too bad that is three days rental.” Looks like I will never use Hertz again…nice going....
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A Prepay reservation was placed on Hertz.com on 4/15/21 for pickup 4/16/21 for 2pm at the Fresno, CA airport location. Upon arrival at 1:30 we were told we would need to wait till 2pm. At 2:03 we returned where we were told our reservation was cancelled without any notification. They stated they could not provide a reason...
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Update by user Apr 21, 2021 Company fixed the issue and I have been provided with full refund. A discount was offered on future rentals which was declined. A full refund is what we wanted and received. Original review posted by user Apr 17, 2021 Hertz cancelled our reservation without notice which was reserved through the prepay...
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Rented a car in Orlando. Returned a on day 7 instead of day 9. Lady told me I would get a refund. Hertz doubled my rate because I returned it early. Bill went from 650.00 to 1100.00. Called customer service and they said that would be the charge then HAVAY hung up on me after a 25...
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I rented a Hertz car (confirmation # J705491**** thru Priceline (trip number 370-45*-743-**). Pick up was scheduled for April 1, 2021 @ 4:30pm the 5350 East Marriott Drive location. As I was running late and wanted to make sure the office would be open to 5 or a little…
Slow service.
We wished Spices and Bei were so slow to serve. about 20 minutes, then another 20 minutes, while we were able to order, then when the dogs were prepared, they were not brought immediately, but after 20 minutes. Do not understand in others Both bei, such service has never been, everything happens much faster, do not wait that long. We'll never go back there.
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