More Contact Info

Toll-Free Number:

(800) 657-2287

Customer Service:

Product Support

(301) 838-4001

(908) 351-5400

Investors/ Franchasing:

(908) 288-9706

Media:

(908) 351-5400 ext 4252

PR Inquiries

Technical Support:

(908) 355-7995

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm

Company Address

Hayward Holdings, Inc.

400 Connell Dr, Suite 6100

Berkeley Heights,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hayward Pool Products , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Hayward Pool Products

19 Aug, 2021

The heater will not ignite

H400FDN Brand new heater was installed when try to ignite it shuts off within two seconds or less. Serial 211321****584****

Pools, Spas and Plumbing Supplies

16 Aug, 2021

Total mishandling of rebate and unable to reach company

This company is difficult if not impossible to contact. I just spent $479 on a cleaner from a franchised reseller with a $100 rebate. There is absolutely no customer support, they make it impossible to contact anybody. I have sent 2 emails, they go ignored. I waited 1 hour 10 minutes just to get a person on... Read more ➤

Pools, Spas and Plumbing Supplies

13 Aug, 2021

I have been on hold for hours and no one answers the call. The worst customer support that i have ever experienced

I purchased a new 1 hp super pump and it is leaking from between the pump housing and the motor. this happens when the pressure hit 10 psi User’s recommendation: do not purchase hayward products.

Pools, Spas and Plumbing Supplies

6 Aug, 2021

Warranty pump housing cracked

My good pool co called and tried to get replacement for pool housing under warranty and was told I the consumer had to call. Over weeks, I cant count how many times Ive called. One day I was sick and just let the phone ring for hours and nobody answered. Ive sent in emails, some as if... Read more ➤

Pools, Spas and Plumbing Supplies

6 Aug, 2021