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There will never be resolution until the CEO of this company is made to answer for the psychological and physical crimes committed on the unsuspecting public! You can find out his name and address issues to corporate under his name. He is sitting like a fat cat uncaring about the abuses this company unleashes on their customers...
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Complaint Description: Greyhound refused to honor priority boarding which resulted in my not being able to board a scheduled bus for which I was ticketed. I purchased a priority boarding ticket from Greyhound from Chicago to Groton Ct. Their policies clearly state that YOU ARE Guaranteed a seat on a bus that you are scheduled for. However,...
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Confirmation number [protected] customer service agent Lopez 330-4229 complaint number [protected] 5th of August 2019 due to unavoidable circumstances the passenger was not allowed after several attempts have been made to resolve the issue with no resolution on 92619 a call was placed a customer service agent Lopez who was at best and effective he would not...
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This was the worst trip I have taken with Greyhound. From start to finish we were behind schedule, at one point we were lacking AC and I was given incorrect information about the trip from the very start. At one point even the driver said that he would give us all a refund if he had the...
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My bus from Washington DC to Pittsburgh was scheduled to arrive at 11:15pm, but due to battery breakdown, we had to switch bus in the middle and ended up arriving at almost 1am the next morning. I called Greyhound customer service to complain about this, but they told me the record showed my bus arrived at 12:00...
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