On January 29, 2013 Green Mountain Energy drafted my bank account twice through the auto pay system due to their “system error”. GME failed to notify their consumers. I made contact with the company on January 31, 2013 and informed them of the situation and requested for them to reverse the amount that was drafted incorrectly into...
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was approached at my home by a green mountain energy representative I was asked if we wanted to switch to green mountain we said no. next next thing we know we received a letter in the mail stating a change will take place within the following 7 days letter was all in spanish which we don't even...
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Just spent 2 and a half hours on the phone with the company. Been with them for several years and never really had any problems. Sure, we've had a few “lates” but nothing like the past two years while we have been small on funds (who hasn't been in this economy). But, in May, due to a...
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Hands down the worst billing service ever. I live in a loft apartment and was charged $700 last month for every bill I have already paid. Went through a month of arguing that a 1 bedroom apartment could NEVER use that much electricity until they finally agreed and brought it down to $200 (Still not right, but...
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We went out of town for two weeks prior to the two weeks my husband called the electric company to find out about our bill, ect. We went on vacation and couple days later our service was disconnected, which we were not late. We paid the bill and called them to find out out electric had been...
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Product Promotions and Repairs
Advertise that buying a plasma TV as a gift gives a DVD. Did not give. I wrote to RD, the answer asked which store it was in and that's it. A fee for repairing an MP3 player that did not sound a single channel. After repair, both channels sound, but in MONO quality. Simply connect the two channels together. You don't believe in promotions or service. And contact the Consumer Protection Office.
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