I have two huge complaints about my families first time to great wolf. First of all we couldn’t enjoy our second day because four of us got food poising from the buffet and ended up sick, so sick we are still off work/school today. the second complaint is that we had no balcony or area to dry...
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* Hurricane approaching where I live * Call to find out policy on such * Was told by Martha that I could cancel without penalty, given customer services # to call ( Language challenge /it was difficult communicating) * Caller customer service, it was a chance to win a $100.00 gift card. Told Briana I didn’t want...
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Bait and switch company repeatedly has deleted package deals we call to correct and give the run around claim to fix it then didn’t do as promised. Worst business I have ever dealt with. Please don’t let them ruin your day, book anywhere else. Not worth it at all. Manager User’s recommendation: Stay away from this place...
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Hi I have reservations July 16 to July 18 my daughter had a accident and can’t be in water so I’m trying to change my dates to 8/6/21 to 8/8/21 they say that they can’t honor my price I have already that the rates go up $200 each day don’t understand why you guy can’t honor my...
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Hi, we just left GWL in PA. From the very beginning the ball was being dropped. I purchased our vacation earlier this year months ahead of our trip. A week before I get an email that we would not be abke to access the balcony. Big disappoint for me bc I love to sit on…
Demagoguery, fraud, poor service
Amazing service: my father, an elderly man, a few years ago suddenly received the news that now his house at 11 Indranu Street was managed by the Head Association LNiPA Vitolds Peipins. He starts by sending an increased invoice without even concluding any new contract (the father has an old contract for an indefinite period). The sequel is shocking: we go to him, there is no conversation (because only he, Peipins), promises to send a contract. After a while, the father receives a contract by e-mail, we write back his comments and... A few years have passed, the contract has not been concluded, the bill consistently comes with large amounts of rent and accumulates as a debt. Courts have started because none of the tenants agree to such a big jump in rent. Peipins also tried the tactic of turning off the hot water last winter - he managed to solve it with his communications. I believe that this is a classic example of terror aimed at "exiting" former tenants in a "legal" way - by demanding increased rents. As a result, my father's health, which was not particularly brilliant, has deteriorated rapidly. I believe that the aforementioned Vitolds Peipinsh, to whom this house owner has entrusted this dirty work, has made a great "investment" in it. It is said that the curse of a cat does not climb into the sky - I can say, climbs. Not once. Meita Victoria
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